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Refund Policy

What can I return?

We want to make your shopping experience delightful! Here's a quick guide to what can and can't be returned:

Items Not Eligible for Return:

  • Customised Pre-Order Products: Since these are made just for you, they can't be returned.

  • Adult Sizes of All Products

  • Products with Additional Sleeves, Dupattas, or Personalisation

  • Specific Items: Hair Accessories, Underwear, Vests, Rakhis, Pillows, Bedding, Blankets, Bunting, Play Mats, Towels, Photo Props, Diapers, Bows & Ties, Bangles, and Doll Dresses

Returnable Items:

  • All items, except the ones mentioned above

  • Must have original packing, labels, and tags intact.

  • Should be unused and in a saleable condition.

  • Returns need to be initiated within 10 days from the delivery date.

Restocking Fees:

  • We do charge restocking fees for each returned item

  • Picked up by Little Muffet: INR 199 per item

  • Sent by you: INR 99 per item

Orders Shipped but Not Accepted:

  • A restocking fee of INR 199 per item will be charged. 

How to return your items?

Just log in to your Satymafab account and schedule a free reverse pickup – it's that easy!

If your pincode doesn’t have a reverse pickup facility, you’ll need to send the products back to us at your own expense. Here’s the return address:

Satymafab- Near Amorina Textile Market, Opp. Sidhivinayak Residency, Gulab Chok, Punagam,
Gujarat 395010

When will I get my refund?

  • Once we receive your return, we'll carry out a quality check on the item(s).

  • Once the item passes our quality check, we'll process your refund to the original payment method.

  • There is a restocking fee for each returned item.
    INR 199 per item if Little Muffet picks it up
    INR 99 per item if you send it back yourself

  • If your order is shipped but not accepted, a restocking fee of INR 199 per item will be charged

  • Your refund may take up to 7-10 business days to show up in your account.

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